What We're Doing
Recently, Toyota announced two safety recalls that cover some of its models. Both recall campaigns address conditions related to the accelerator pedal. The first recall is called "Floor Mat Entrapment" and regards interference from an incompatible driver's floor mat. The second recall, "Pedal," regards the potential for the accelerator pedal to get stuck in the wide-open position. To learn more about these recalls, visit our FAQs page.
If you have additional questions or concerns that have not been addressed here, please contact the Toyota Customer Experience Center at 1-800-331-4331. The Toyota Customer Experience Center hours are: Mon.-Fri. 5:00 am-6:00 pm PST, Sat.-Sun. -7:00 am-4:00 pm PST.
Is your vehicle involved?
Below are the vehicles involved in the recent recalls.
Click on your vehicle for more information:
- 2005-2010 Avalon
- 2007-2010 Camry
- 2009-2010 Corolla
- 2008-2010 Highlander
- 2009-2010 Matrix
- 2004-2009 Prius
- 2010 Prius
- 2009-2010 RAV4
- 2008-2010 Sequoia
- 2005-2010 Tacoma
- 2007-2010 Tundra
- 2009-2010 VENZA
To find out if your vehicle is involved in the recent recalls, you can enter your VIN (Vehicle Identification Number) on The Toyota Owners website to find out if your specific vehicle is involved:
"Restore" TV Commercial
February 18, 2010
Safety Features of ETCS
February 23, 2010Learn about the fail safe features and diagnostic capabilities designed into the electronic throttle control systems to ensure a safe driving experience.
2010 Prius Anti-Lock Brake System (ABS)
February 18, 2010A remedy to the inconsistent brake feel of the Anti-lock Brake System (ABS) as part of the voluntary safety recall for the 2010 Prius.
"Restore" TV Commercial
February 18, 2010Toyota is committed to its customers.
Electric Throttle Control
February 16, 2010Electric Throttle Control Systems (ETCS) have enhanced vehicle safety by making possible functions such as vehicle skid control. Learn how they work and the multiple fail-safe systems built into your Toyota's ETCS.
"Commitment" TV Commercial
February 16, 2010Watch the Toyota "Commitment" television commercial.
An Important Update: 02.11.2010
February 12, 2010Toyota talks about how dealerships are taking actions for the recalls.
Latest Update
Akio Toyoda's Op-Ed piece in The Wall Street Journal
Akio Toyoda speaks about a new "Smart Pedal" braking system, and steps Toyota are taking to put customers first in The Wall Street Journal.
View Full PostNewsroom
-
Toyota Statement on the Visit Between Toyota President Akio Toyoda and Department of Transportation Secretary Ray LaHood
Thu, 25 Feb 2010 08:18:34 PSTPresident Akio Toyoda met this morning with Department of Transportation Secretary Ray LaHood. They had a cordial and open discussion. Mr. Toyoda promised to take the initiative to advance safety to the next level. He reiterated his focus on putting customers first and making sure that going forward the company will do all it can to further improve communications and work more closely with the Department.
View Full Post -
Clarification of Testimony Regarding Effectiveness of Recalls
Wed, 24 Feb 2010 17:00:11 PSTContrary to some press reports, Jim Lentz’s testimony to Congress did not reflect a change in Toyota’s position regarding whether its recalls effectively address unintended acceleration issues in certain Toyota and Lexus vehicles. As Mr. Lentz said in his opening statement, Toyota has rigorously tested its solutions and we are confident that with these repairs, Toyota vehicles will be among the safest on the road today. Further, we are confident that no problems exist with the electronic throttle control system in our vehicles. We have designed our electronic system with multiple fail-safe mechanisms to shut off or reduce engine power in the event of a system failure. We have done extensive testing of this system and have never found a malfunction that has caused unintended acceleration. Still, as Mr. Lentz pointed out in his response to questioning, Toyota is being vigilant in addressing consumer complaints and will not ignore any other possible contributing factors to unintended acceleration. Instances of unintended acceleration can be caused by many factors and they are not all sudden or sustained. The category is very broad, affects all major automakers, and can include issues involving cruise control, air conditioning, transmission surges and pedal misapplication. It is in this context that Mr. Lentz stated that Toyota’s recalls will “not totally” address the issue.
View Full Post -
Toyota to Provide Additional Services to New York Customers Affected by Recent Recalls
Wed, 24 Feb 2010 09:22:00 PSTToyota Motor Sales, U.S.A., Inc. today announced that it would provide additional services for New York Toyota and Lexus customers who are affected by Toyota’s recent recalls.
View Full Post




















Do you want to really save some money? We have many part that have been ordered and never paid for in inventory. These parts need a new home and to help this happen you can buy these parts at our COST! To many parts to list so call or e-mail your requests.


